Manly Mayor's Messy Message

The weekly message from the Manly Major, Peter MacDonald, has been unreadable for the last few months, when opened with a Mozilla or Firefox browser. It probably has never been readable. The lines of text sit on top of one another. It is however readable with Internet Explorer. The Mayor goes to the trouble of writing a weekly report, but is let down by those who provide IT services.
Sydney Water is similarly poorly served. Their reporting form for illegal water use is completely jumbled when viewed with these other commonly used browsers.
Where is the professional web development?